All analysis PaperOne Pyq • October 26, 2026

PYQ-2 :PAPER-ONE COMMUNICATION

Author: LitPrepX · FROM, LIVING GHOST
LitPrepX · Virtual Exam Hall
UGC NET Paper 1 · Communication · Mock Test 2
Computer-based test style practice · previous-year questions with answer key
Questions: 50Maximum Marks: 100Suggested Time: 60 minutesMarking: +2 correct, 0 wrong
General Instructions (tap to read)
  1. Start a timer on your phone for 60 minutes and attempt all questions without looking at the answers.
  2. Mark your choice on paper. Each question carries 2 marks; there is no negative marking.
  3. Use the Question Palette to jump to any question. Colours show the section of each question.
  4. Questions tagged PYQ were asked in an actual UGC NET exam (month and year shown).
  5. Tap an option to see instantly whether it is right or wrong (the right answer appears automatically if you pick a wrong one). Use Short Explanation for a one-line reason. At the end, open the Answer Key and count your score.
Question No. 1Concept & Nature · Marks: +2 · Negative: 0
The responding step of listening
(a) Is non-verbal
✘ Wrong. The correct answer is (c) Can be verbal or non-verbal
(b) Depends upon human memory
✘ Wrong. The correct answer is (c) Can be verbal or non-verbal
(c) Can be verbal or non-verbal
✔ Correct! Option (c) is the right answer.
(d) Is always verbal
✘ Wrong. The correct answer is (c) Can be verbal or non-verbal
Short Explanation
✔ Answer: (c) Can be verbal or non-verbal
Why: The responding step can be verbal or non-verbal.
Book Q.51
Question No. 2Concept & Nature · Marks: +2 · Negative: 0
One of the most important communication skills is
(a) Active listening
✔ Correct! Option (a) is the right answer.
(b) Objective listening
✘ Wrong. The correct answer is (a) Active listening
(c) Passive listening
✘ Wrong. The correct answer is (a) Active listening
(d) Inactive listening
✘ Wrong. The correct answer is (a) Active listening
Short Explanation
✔ Answer: (a) Active listening
Why: Active listening is among the most important communication skills.
Book Q.52
Question No. 3Concept & Nature · Marks: +2 · Negative: 0
A technique that might be used by an active listener is
(a) Paraphrasing the speaker's meaning
✔ Correct! Option (a) is the right answer.
(b) Expressing concern
✘ Wrong. The correct answer is (a) Paraphrasing the speaker's meaning
(c) Explaining the speaker's meaning
✘ Wrong. The correct answer is (a) Paraphrasing the speaker's meaning
(d) Offering a viewpoint when in conversation
✘ Wrong. The correct answer is (a) Paraphrasing the speaker's meaning
Short Explanation
✔ Answer: (a) Paraphrasing the speaker's meaning
Why: Paraphrasing restates the speaker's meaning in your own words.
Book Q.53
Question No. 4Concept & Nature · Marks: +2 · Negative: 0
Effective listening includes
(a) Filtering our points of disagreement.
✘ Wrong. The correct answer is (d) Confirming one's understanding of a message.
(b) Detailed analysis.
✘ Wrong. The correct answer is (d) Confirming one's understanding of a message.
(c) Attaching subjective meaning to a message.
✘ Wrong. The correct answer is (d) Confirming one's understanding of a message.
(d) Confirming one's understanding of a message.
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Confirming one's understanding of a message.
Why: Effective listening includes confirming that you have understood the message.
Book Q.54
Question No. 5Concept & Nature · Marks: +2 · Negative: 0
A classification of body movements is called
(a) Emblems
✘ Wrong. The correct answer is (d) Kinesics
(b) Non-verbal
✘ Wrong. The correct answer is (d) Kinesics
(c) Displays
✘ Wrong. The correct answer is (d) Kinesics
(d) Kinesics
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Kinesics
Why: Kinesics is the classification of body movements.
Book Q.55
Question No. 6Concept & Nature · Marks: +2 · Negative: 0
Movements of the face that convey emotional meanings are called
(a) Displays
✔ Correct! Option (a) is the right answer.
(b) Emblems
✘ Wrong. The correct answer is (a) Displays
(c) Eye contact
✘ Wrong. The correct answer is (a) Displays
(d) None of the above
✘ Wrong. The correct answer is (a) Displays
Short Explanation
✔ Answer: (a) Displays
Why: Facial movements that show emotion are called displays.
Book Q.56
Question No. 7Concept & Nature · Marks: +2 · Negative: 0
Touch is an important element in
(a) Business communication
✘ Wrong. The correct answer is (b) Interpersonal communication
(b) Interpersonal communication
✔ Correct! Option (b) is the right answer.
(c) Intrapersonal communication
✘ Wrong. The correct answer is (b) Interpersonal communication
(d) None of the above
✘ Wrong. The correct answer is (b) Interpersonal communication
Short Explanation
✔ Answer: (b) Interpersonal communication
Why: Touch (haptics) is an important element of interpersonal communication.
Book Q.57
Question No. 8Concept & Nature · Marks: +2 · Negative: 0
Which of the following are parts of active listening?
(a) Eye contact
✘ Wrong. The correct answer is (d) All of the above
(b) Nodding
✘ Wrong. The correct answer is (d) All of the above
(c) Seeking clarification
✘ Wrong. The correct answer is (d) All of the above
(d) All of the above
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) All of the above
Why: Eye contact, nodding and seeking clarification are all parts of active listening.
Book Q.58
Question No. 9Concept & Nature · Marks: +2 · Negative: 0
Evaluative listening is successful when we
(a) Accurately distinguish stimuli in a message
✘ Wrong. The correct answer is (d) None of the above
(b) Infer the meaning of a message
✘ Wrong. The correct answer is (d) None of the above
(c) Critically assess the accuracy of facts stated in a message
✘ Wrong. The correct answer is (d) None of the above
(d) None of the above
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) None of the above
Why: Book key prints (d). Note: the textbook meaning of evaluative listening is (c), so verify this one.
Book Q.59
Question No. 10Concept & Nature · Marks: +2 · Negative: 0
An effective communication does not require
(a) Change in speech pattern
✘ Wrong. The correct answer is (d) Handsome personality
(b) Appropriate gestures
✘ Wrong. The correct answer is (d) Handsome personality
(c) Mastery of content
✘ Wrong. The correct answer is (d) Handsome personality
(d) Handsome personality
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Handsome personality
Why: A handsome personality is not required; clarity, content mastery and suitable gestures matter.
Book Q.60
Question No. 11Concept & Nature · Marks: +2 · Negative: 0
One will be an effective communicator if one
(a) Is a humorous speaker
✘ Wrong. The correct answer is (c) Is very clear about what one communicates
(b) Has histrionic talents
✘ Wrong. The correct answer is (c) Is very clear about what one communicates
(c) Is very clear about what one communicates
✔ Correct! Option (c) is the right answer.
(d) Communicates in one's mother tongue
✘ Wrong. The correct answer is (c) Is very clear about what one communicates
Short Explanation
✔ Answer: (c) Is very clear about what one communicates
Why: Being very clear about what one communicates makes an effective communicator.
Book Q.61
Question No. 12Concept & Nature · Marks: +2 · Negative: 0PYQ · December 2021
Which of the following is considered unethical communication?
(a) Use of alternative source of information
✘ Wrong. The correct answer is (d) Propaganda
(b) Not reveling the source of information
✘ Wrong. The correct answer is (d) Propaganda
(c) Non commercial publicity
✘ Wrong. The correct answer is (d) Propaganda
(d) Propaganda
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Propaganda
Why: As per the key, propaganda is treated as unethical communication.
Book Q.62
Question No. 13Concept & Nature · Marks: +2 · Negative: 0
Communication means ______ of information
1. Suppression
2. Exchange
3. Understanding
4. Contextualization
5. Abstraction
Choose the correct answer from the options given below:
(a) 1, 2 and 3
✘ Wrong. The correct answer is (d) 2, 3 and 4
(b) 3, 4 and 5
✘ Wrong. The correct answer is (d) 2, 3 and 4
(c) 1, 2 and 5
✘ Wrong. The correct answer is (d) 2, 3 and 4
(d) 2, 3 and 4
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) 2, 3 and 4
Why: As per the key, communication means exchange, understanding and contextualisation of information.
Book Q.63
Question No. 14Concept & Nature · Marks: +2 · Negative: 0
Which of the following steps would you consider first for an effective communication?
(a) Select the channel of communication
✘ Wrong. The correct answer is (c) Specify the objectives of communication
(b) Plan the evaluation procedure
✘ Wrong. The correct answer is (c) Specify the objectives of communication
(c) Specify the objectives of communication
✔ Correct! Option (c) is the right answer.
(d) Identify various media for communication
✘ Wrong. The correct answer is (c) Specify the objectives of communication
Short Explanation
✔ Answer: (c) Specify the objectives of communication
Why: The first step is to specify the objectives of communication.
Book Q.64
Question No. 15Concept & Nature · Marks: +2 · Negative: 0
Which is 'feedback' in newspaper's communication?
(a) Articles
✘ Wrong. The correct answer is (c) Letters to the Editor
(b) Editorials
✘ Wrong. The correct answer is (c) Letters to the Editor
(c) Letters to the Editor
✔ Correct! Option (c) is the right answer.
(d) News
✘ Wrong. The correct answer is (c) Letters to the Editor
Short Explanation
✔ Answer: (c) Letters to the Editor
Why: Letters to the Editor are the readers' feedback in a newspaper.
Book Q.65
Question No. 16Concept & Nature · Marks: +2 · Negative: 0
Given below are two statements: One is labeled as Assertion (A) and the other is labelled as Reason (R):
Assertion (A): The positive feedback from the teacher is necessary to motivate students.
Reasons (R): Continuous criticism of students is the best method to make them realize positive outcomes in their pursuit of knowledge.
In the light of the above statements, choose the answer from the options given below:
(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
✘ Wrong. The correct answer is (c) (A) is true but (R) is false
(b) Both (A) and (R) are true but (R) is NOT the correct explanation of (A)
✘ Wrong. The correct answer is (c) (A) is true but (R) is false
(c) (A) is true but (R) is false
✔ Correct! Option (c) is the right answer.
(d) (A) is false but (R) is true
✘ Wrong. The correct answer is (c) (A) is true but (R) is false
Short Explanation
✔ Answer: (c) (A) is true but (R) is false
Why: A is true (positive feedback motivates); R is false (continuous criticism demotivates).
Book Q.66
Question No. 17Concept & Nature · Marks: +2 · Negative: 0
Which of the following is not a successful communicator?
(a) One who presents material in a precise and clear way
✘ Wrong. The correct answer is (c) One who knows a lot but is somewhat reserve in his/her attitude
(b) One who is able to adopt himself/herself according to the language of the communicatee
✘ Wrong. The correct answer is (c) One who knows a lot but is somewhat reserve in his/her attitude
(c) One who knows a lot but is somewhat reserve in his/her attitude
✔ Correct! Option (c) is the right answer.
(d) One who sometimes becomes informal before the receiver and develops a rapport
✘ Wrong. The correct answer is (c) One who knows a lot but is somewhat reserve in his/her attitude
Short Explanation
✔ Answer: (c) One who knows a lot but is somewhat reserve in his/her attitude
Why: A reserved person who knows a lot but does not share is not a successful communicator.
Book Q.67
Question No. 18Concept & Nature · Marks: +2 · Negative: 0
The most important aspect of communication, i.e., listening can be improved by
(a) Making the attention fully paid
✘ Wrong. The correct answer is (d) All of the above
(b) Making the communicated material novel, interesting and need-based
✘ Wrong. The correct answer is (d) All of the above
(c) Making voice effective and impressive
✘ Wrong. The correct answer is (d) All of the above
(d) All of the above
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) All of the above
Why: Attention, interesting need-based content and an effective voice all improve listening.
Book Q.68
Question No. 19Concept & Nature · Marks: +2 · Negative: 0
The process of communication is enhanced through
(a) Belongingness
✘ Wrong. The correct answer is (d) All of the above
(b) Security and freedom to make choices
✘ Wrong. The correct answer is (d) All of the above
(c) Information of meeting and avoidance of pressure
✘ Wrong. The correct answer is (d) All of the above
(d) All of the above
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) All of the above
Why: Belongingness, security with freedom of choice and pressure-free information all help.
Book Q.69
Question No. 20Concept & Nature · Marks: +2 · Negative: 0
Two-way communication becomes effective
1. Focusing on the eyes of the person speaking
2. Making eye contact
3. Observing body language
4. Comments in social media
5. Questions
6. Paraphrasing
Codes:
(a) 1, 2, 3 and 5
✘ Wrong. The correct answer is (b) 1, 2, 3, 4, 5 and 6
(b) 1, 2, 3, 4, 5 and 6
✔ Correct! Option (b) is the right answer.
(c) 2, 4, 5 and 6
✘ Wrong. The correct answer is (b) 1, 2, 3, 4, 5 and 6
(d) 3, 4, 5 and 6
✘ Wrong. The correct answer is (b) 1, 2, 3, 4, 5 and 6
Short Explanation
✔ Answer: (b) 1, 2, 3, 4, 5 and 6
Why: As per the key, all six techniques make two-way communication effective.
Book Q.70
Question No. 21Concept & Nature · Marks: +2 · Negative: 0
Effective communication takes place when
(a) The source is attractive and authoritarian
✘ Wrong. The correct answer is (b) The message design incorporates audience
(b) The message design incorporates audience
✔ Correct! Option (b) is the right answer.
(c) Modern communication technologies are used
✘ Wrong. The correct answer is (b) The message design incorporates audience
(d) Receivers are passive components
✘ Wrong. The correct answer is (b) The message design incorporates audience
Short Explanation
✔ Answer: (b) The message design incorporates audience
Why: Communication is effective when message design takes the audience into account.
Book Q.71
Question No. 22Concept & Nature · Marks: +2 · Negative: 0
Given below are two statements:
Statement I: The art of Mass communications is much more simple than of face to face communication or any type of communication.
Statement II: Each of us uses 3S (Sight, Sound and Smell) and 2T (Touch and Taste) when we communicate with others.
In the light of the above statements, choose the most appropriate answer from the options given below:
(a) Both Statement I and Statement II are correct.
✘ Wrong. The correct answer is (d) Statement I is incorrect but Statement II is correct.
(b) Both Statement I and Statement II are incorrect.
✘ Wrong. The correct answer is (d) Statement I is incorrect but Statement II is correct.
(c) Statement I is correct but Statement II is incorrect.
✘ Wrong. The correct answer is (d) Statement I is incorrect but Statement II is correct.
(d) Statement I is incorrect but Statement II is correct.
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Statement I is incorrect but Statement II is correct.
Why: Statement I is incorrect (mass communication is more complex); Statement II is correct.
Book Q.72
Question No. 23Concept & Nature · Marks: +2 · Negative: 0
Which of the following is less important in the context of effective communication?
(a) Total control over language
✘ Wrong. The correct answer is (c) Attractive personality of the speaker
(b) Good vocabulary
✘ Wrong. The correct answer is (c) Attractive personality of the speaker
(c) Attractive personality of the speaker
✔ Correct! Option (c) is the right answer.
(d) Total control on the content to be transacted
✘ Wrong. The correct answer is (c) Attractive personality of the speaker
Short Explanation
✔ Answer: (c) Attractive personality of the speaker
Why: An attractive personality is the least important of these.
Book Q.73
Question No. 24Concept & Nature · Marks: +2 · Negative: 0
A good communicator is one who offers his/her audience
(a) Plentiful of information
✔ Correct! Option (a) is the right answer.
(b) A good amount of statistics
✘ Wrong. The correct answer is (a) Plentiful of information
(c) Concise proof
✘ Wrong. The correct answer is (a) Plentiful of information
(d) Repetition of facts
✘ Wrong. The correct answer is (a) Plentiful of information
Short Explanation
✔ Answer: (a) Plentiful of information
Why: As per the key, a good communicator offers plentiful information.
Book Q.74
Question No. 25Concept & Nature · Marks: +2 · Negative: 0
Which of the following statements is correct?
(a) A communicator should have fine senses
✔ Correct! Option (a) is the right answer.
(b) A communicator should have tolerance power
✘ Wrong. The correct answer is (a) A communicator should have fine senses
(c) A communicator should be soft spoken
✘ Wrong. The correct answer is (a) A communicator should have fine senses
(d) A communicator should have good personality
✘ Wrong. The correct answer is (a) A communicator should have fine senses
Short Explanation
✔ Answer: (a) A communicator should have fine senses
Why: As per the key, a communicator should have fine senses.
Book Q.75
Question No. 26Concept & Nature · Marks: +2 · Negative: 0
Which of the following can help the most in enhancing the effectiveness of active listening?
(a) Developing apathy to the sender
✘ Wrong. The correct answer is (d) Developing empathy with the sender
(b) Developing a system to minimize noise in the area
✘ Wrong. The correct answer is (d) Developing empathy with the sender
(c) Paying attention to the body language of the sender
✘ Wrong. The correct answer is (d) Developing empathy with the sender
(d) Developing empathy with the sender
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Developing empathy with the sender
Why: Empathy with the sender most improves active listening.
Book Q.76
Question No. 27Concept & Nature · Marks: +2 · Negative: 0PYQ · December 2021
Marshall Mcluhan's name is associated with the assertion:
(a) The message is the medium
✘ Wrong. The correct answer is (b) The medium is the message
(b) The medium is the message
✔ Correct! Option (b) is the right answer.
(c) The message determines the medium accurately
✘ Wrong. The correct answer is (b) The medium is the message
(d) A message is a message
✘ Wrong. The correct answer is (b) The medium is the message
Short Explanation
✔ Answer: (b) The medium is the message
Why: McLuhan's assertion: 'The medium is the message'.
Book Q.77
Question No. 28Concept & Nature · Marks: +2 · Negative: 0
Which of the following statements is not connected with communication?
(a) Medium is the message
✘ Wrong. The correct answer is (d) Telepathy is technological
(b) The world is an electronic cocoon
✘ Wrong. The correct answer is (d) Telepathy is technological
(c) Information is power
✘ Wrong. The correct answer is (d) Telepathy is technological
(d) Telepathy is technological
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Telepathy is technological
Why: 'Telepathy is technological' is not linked to communication theory.
Book Q.78
Question No. 29Concept & Nature · Marks: +2 · Negative: 0
Postmodernism is associated with
(a) Newspapers
✘ Wrong. The correct answer is (d) Television
(b) Magazines
✘ Wrong. The correct answer is (d) Television
(c) Radio
✘ Wrong. The correct answer is (d) Television
(d) Television
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Television
Why: As per the key, postmodernism is associated with television.
Book Q.79
Question No. 30Concept & Nature · Marks: +2 · Negative: 0
In communication, the language is
(a) The non-verbal code
✘ Wrong. The correct answer is (b) The verbal code
(b) The verbal code
✔ Correct! Option (b) is the right answer.
(c) The symbolic code
✘ Wrong. The correct answer is (b) The verbal code
(d) The iconic code
✘ Wrong. The correct answer is (b) The verbal code
Short Explanation
✔ Answer: (b) The verbal code
Why: Language is the verbal code of communication.
Book Q.80
Question No. 31Concept & Nature · Marks: +2 · Negative: 0
Media that exist in an interconnected series of communication points are referred to as
(a) Networked media
✔ Correct! Option (a) is the right answer.
(b) Connective media
✘ Wrong. The correct answer is (a) Networked media
(c) Nodal media
✘ Wrong. The correct answer is (a) Networked media
(d) Multimedia
✘ Wrong. The correct answer is (a) Networked media
Short Explanation
✔ Answer: (a) Networked media
Why: As per the key, interconnected communication points form networked media.
Book Q.81
Question No. 32Concept & Nature · Marks: +2 · Negative: 0
The main challenge of grapevine communication are:
A. Its formal nature
B. Distortion
C. Misunderstanding
D. Source anonymity
E. Conformity
Choose the correct answer from the options given below:
(a) A, B and C only
✘ Wrong. The correct answer is (b) B, C and D only
(b) B, C and D only
✔ Correct! Option (b) is the right answer.
(c) C, D and E only
✘ Wrong. The correct answer is (b) B, C and D only
(d) A, C and D only
✘ Wrong. The correct answer is (b) B, C and D only
Short Explanation
✔ Answer: (b) B, C and D only
Why: Grapevine challenges: distortion, misunderstanding and source anonymity.
Book Q.82
Question No. 33Concept & Nature · Marks: +2 · Negative: 0PYQ · December 2021
Which of the following is an exclusive example of Non-Verbal cue that include the pitch, rate, volume and use of pauses?
(a) Linear Model of Communication
✘ Wrong. The correct answer is (d) Para Language
(b) interactional Model
✘ Wrong. The correct answer is (d) Para Language
(c) Non-Verbal Cues
✘ Wrong. The correct answer is (d) Para Language
(d) Para Language
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Para Language
Why: Para-language covers pitch, rate, volume and use of pauses.
Book Q.83
Question No. 34Concept & Nature · Marks: +2 · Negative: 0
A position created to receive and respond to inquiries, complaints, requests for policy clarification, or allegations of injustice by employees. Through that position, employees can have their problems resolved quickly without going through lengthy channels.
(a) Board of Directors
✘ Wrong. The correct answer is (c) Ombudsperson
(b) Chief Executive Officer
✘ Wrong. The correct answer is (c) Ombudsperson
(c) Ombudsperson
✔ Correct! Option (c) is the right answer.
(d) National Judicial Commission
✘ Wrong. The correct answer is (c) Ombudsperson
Short Explanation
✔ Answer: (c) Ombudsperson
Why: An ombudsperson receives and resolves employee complaints quickly.
Book Q.84
Question No. 35Concept & Nature · Marks: +2 · Negative: 0
Which of the following concept or model helps in the process of giving and receiving feedback and it has four zones called as arena, facade, blind spot and unknown?
(a) Johari Window
✔ Correct! Option (a) is the right answer.
(b) Aristotle Model
✘ Wrong. The correct answer is (a) Johari Window
(c) Shannon and Weaver Model
✘ Wrong. The correct answer is (a) Johari Window
(d) Schramm Communication Model
✘ Wrong. The correct answer is (a) Johari Window
Short Explanation
✔ Answer: (a) Johari Window
Why: The Johari Window has four zones: arena, facade, blind spot, unknown.
Book Q.85
Question No. 36Types · Marks: +2 · Negative: 0
Writing in a personal diary or otherwise recording one's thoughts and feelings are examples of
(a) Mediated intrapersonal communication
✔ Correct! Option (a) is the right answer.
(b) Mediated interpersonal communication
✘ Wrong. The correct answer is (a) Mediated intrapersonal communication
(c) Mediated mass communication
✘ Wrong. The correct answer is (a) Mediated intrapersonal communication
(d) None of the above
✘ Wrong. The correct answer is (a) Mediated intrapersonal communication
Short Explanation
✔ Answer: (a) Mediated intrapersonal communication
Why: A personal diary is a mediated form of communication with oneself.
Book Q.86
Question No. 37Types · Marks: +2 · Negative: 0
Identify the sequence of human communication skills.
A. Public speaking
B. Group interaction
C. Relationship
D. Feed forward
E. Self-presentation
Choose the correct answer from the options given below:
(a) B, D, E, C, A
✘ Wrong. The correct answer is (d) E, C, B, A, D
(b) A, C, D, B, E
✘ Wrong. The correct answer is (d) E, C, B, A, D
(c) C, E, A, D, B
✘ Wrong. The correct answer is (d) E, C, B, A, D
(d) E, C, B, A, D
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) E, C, B, A, D
Why: As per the key: self-presentation, relationship, group interaction, public speaking, feed forward (E-C-B-A-D).
Book Q.87
Question No. 38Types · Marks: +2 · Negative: 0
Interpersonal communication occurs only when
(a) A person exchanges an idea with another one as a unique individual
✔ Correct! Option (a) is the right answer.
(b) A large number of people communicate with each other at the same time
✘ Wrong. The correct answer is (a) A person exchanges an idea with another one as a unique individual
(c) Only friends talk
✘ Wrong. The correct answer is (a) A person exchanges an idea with another one as a unique individual
(d) None of the above
✘ Wrong. The correct answer is (a) A person exchanges an idea with another one as a unique individual
Short Explanation
✔ Answer: (a) A person exchanges an idea with another one as a unique individual
Why: Interpersonal communication occurs when a person exchanges ideas with another as a unique individual.
Book Q.88
Question No. 39Types · Marks: +2 · Negative: 0
Peer-to-peer communication is
(a) Horizontal
✔ Correct! Option (a) is the right answer.
(b) Convoluted
✘ Wrong. The correct answer is (a) Horizontal
(c) Non-transactional
✘ Wrong. The correct answer is (a) Horizontal
(d) Authoritarian
✘ Wrong. The correct answer is (a) Horizontal
Short Explanation
✔ Answer: (a) Horizontal
Why: Peer-to-peer communication is horizontal (between equals).
Book Q.89
Question No. 40Types · Marks: +2 · Negative: 0
Non-verbal messages are
(a) Overestimated in importance
✘ Wrong. The correct answer is (d) Important for a listener to understand
(b) Attempts at manipulation and should be ignored
✘ Wrong. The correct answer is (d) Important for a listener to understand
(c) Generally irrelevant to overall message meaning
✘ Wrong. The correct answer is (d) Important for a listener to understand
(d) Important for a listener to understand
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Important for a listener to understand
Why: Non-verbal messages are important for a listener to understand.
Book Q.90
Question No. 41Types · Marks: +2 · Negative: 0
Intrapersonal communication helps one
(a) Learn about oneself
✔ Correct! Option (a) is the right answer.
(b) Know what others are thinking
✘ Wrong. The correct answer is (a) Learn about oneself
(c) Communicate with the general public
✘ Wrong. The correct answer is (a) Learn about oneself
(d) Become a talented public speaker
✘ Wrong. The correct answer is (a) Learn about oneself
Short Explanation
✔ Answer: (a) Learn about oneself
Why: Intrapersonal communication helps one learn about oneself.
Book Q.91
Question No. 42Types · Marks: +2 · Negative: 0PYQ · December 2021
More and more informal exchange within a group to resolve conflicts is an example of
(a) Horizontal communication
✔ Correct! Option (a) is the right answer.
(b) Vertical communication
✘ Wrong. The correct answer is (a) Horizontal communication
(c) Risk Communication
✘ Wrong. The correct answer is (a) Horizontal communication
(d) Personal communication
✘ Wrong. The correct answer is (a) Horizontal communication
Short Explanation
✔ Answer: (a) Horizontal communication
Why: As per the key, informal exchange within a group is horizontal communication.
Book Q.92
Question No. 43Types · Marks: +2 · Negative: 0
Communication between two or more people is called
(a) Organizational communication
✘ Wrong. The correct answer is (b) Interpersonal communication
(b) Interpersonal communication
✔ Correct! Option (b) is the right answer.
(c) Extrapersonal communication
✘ Wrong. The correct answer is (b) Interpersonal communication
(d) Intrapersonal communication
✘ Wrong. The correct answer is (b) Interpersonal communication
Short Explanation
✔ Answer: (b) Interpersonal communication
Why: Communication between two or more people is interpersonal.
Book Q.93
Question No. 44Types · Marks: +2 · Negative: 0
In interpersonal communication, ethics are
(a) Important
✔ Correct! Option (a) is the right answer.
(b) Communication barriers
✘ Wrong. The correct answer is (a) Important
(c) Ineffective
✘ Wrong. The correct answer is (a) Important
(d) None of the above
✘ Wrong. The correct answer is (a) Important
Short Explanation
✔ Answer: (a) Important
Why: Ethics are important in interpersonal communication.
Book Q.94
Question No. 45Types · Marks: +2 · Negative: 0
Which of the following are identified as verbal communication skills?
A. Use of aggressive language
B. Assertiveness
C. Opening feedback channels
D. Taking credit for oneself
E. Use of affirmative words
Choose the correct answer from the options given below:
(a) A, B and C only
✘ Wrong. The correct answer is (d) B, C and E only
(b) B, C and D only
✘ Wrong. The correct answer is (d) B, C and E only
(c) C, D and E only
✘ Wrong. The correct answer is (d) B, C and E only
(d) B, C and E only
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) B, C and E only
Why: Verbal skills: assertiveness, opening feedback channels and affirmative words (B, C, E).
Book Q.95
Question No. 46Types · Marks: +2 · Negative: 0
Which of the following is also termed as mediated communication?
(a) Intrapersonal communication
✘ Wrong. The correct answer is (d) Mass communication
(b) Interpersonal communication
✘ Wrong. The correct answer is (d) Mass communication
(c) Group communication
✘ Wrong. The correct answer is (d) Mass communication
(d) Mass communication
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Mass communication
Why: Mass communication is also called mediated communication.
Book Q.96
Question No. 47Types · Marks: +2 · Negative: 0
Communication becomes circular when
(a) The decoder becomes an encoder
✔ Correct! Option (a) is the right answer.
(b) The feedback is absent
✘ Wrong. The correct answer is (a) The decoder becomes an encoder
(c) The source is credible
✘ Wrong. The correct answer is (a) The decoder becomes an encoder
(d) The channel is clear
✘ Wrong. The correct answer is (a) The decoder becomes an encoder
Short Explanation
✔ Answer: (a) The decoder becomes an encoder
Why: Communication becomes circular when the decoder becomes an encoder.
Book Q.97
Question No. 48Types · Marks: +2 · Negative: 0
Non-verbal communication includes
(a) Delivering a speech
✘ Wrong. The correct answer is (d) Shaking hands
(b) Telephonic conversation
✘ Wrong. The correct answer is (d) Shaking hands
(c) Singing a song
✘ Wrong. The correct answer is (d) Shaking hands
(d) Shaking hands
✔ Correct! Option (d) is the right answer.
Short Explanation
✔ Answer: (d) Shaking hands
Why: Shaking hands is non-verbal; speech, phone calls and singing use words.
Book Q.98
Question No. 49Types · Marks: +2 · Negative: 0
The following term deals with the interpretation of body language such as facial expressions and gestures or more formally, non-verbal behavior related to movement, either of any part of the body or the body as a whole. Body Language is technically known as
(a) Para-Language
✘ Wrong. The correct answer is (b) Kinesics
(b) Kinesics
✔ Correct! Option (b) is the right answer.
(c) Phonetics
✘ Wrong. The correct answer is (b) Kinesics
(d) Grapevine
✘ Wrong. The correct answer is (b) Kinesics
Short Explanation
✔ Answer: (b) Kinesics
Why: Kinesics is the technical term for body language.
Book Q.99
Question No. 50Types · Marks: +2 · Negative: 0
Which of the following is the technical term for the voice cues that accompany spoken words. It is concerned with the sound of the voice and the range of meanings that people convey through their voices rather than the words they use.
(a) Para-Language
✔ Correct! Option (a) is the right answer.
(b) Kinesics
✘ Wrong. The correct answer is (a) Para-Language
(c) Phonetics
✘ Wrong. The correct answer is (a) Para-Language
(d) Grapevine
✘ Wrong. The correct answer is (a) Para-Language
Short Explanation
✔ Answer: (a) Para-Language
Why: Para-language is voice cues that accompany spoken words.
Book Q.100
Finish & Evaluate
Open Answer Key
1. (c)2. (a)3. (a)4. (d)5. (d)6. (a)7. (b)8. (d)9. (d)10. (d)11. (c)12. (d)13. (d)14. (c)15. (c)16. (c)17. (c)18. (d)19. (d)20. (b)21. (b)22. (d)23. (c)24. (a)25. (a)26. (d)27. (b)28. (d)29. (d)30. (b)31. (a)32. (b)33. (d)34. (c)35. (a)36. (a)37. (d)38. (a)39. (a)40. (d)41. (a)42. (a)43. (b)44. (a)45. (d)46. (d)47. (a)48. (d)49. (b)50. (a)
Your score = correct answers × 2 (out of 100). Over 40 correct is excellent, 30–40 is good, below 30 means revise the flashcards and retry.

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